Terms and Conditions
Table of Contents
Purpose of Terms and Conditions of Service
Applications
Deposit forBills
Service Standard
Meter Reading
Billing
Average Monthly Billing
Pre-Paid Service Plan
Temporary Disconnects
Delinquent Bills
Fraudulent Use of Electricity
Testing Meters
Adjustment of Bills
Schedule of Testing for Watt-Hour Meters
Access to Member's Premises
Member's Responsibility for Cooperative Property
Providing Clearance for House and Equipment Moving
Notification of Increased Load
Continuity of Service
Modification of Terms and Conditions of Service
Electric Service Regulations
Quality of Service
Standard Extension Policy

105         DELINQUENT BILLS

All bills presented for payment become delinquent twenty (20) days from the date of the             mailing. If the bill is not paid within applicable time periods described above, the Cooperative will notify the member that service may be disconnected if the bill is not paid or satisfactory arrangements made for payment, within the next seven (7) days.

At the discretion of the Cooperative, remote meters will be installed on residential accounts.  A fee not to exceed $50 may be assessed for the installation of the remote meter if the bill is not paid within the time periods specified.

If a bill is not paid within the time periods specified above, and the service does not have a remote meter, a personal attempt to collect will be made.  If this attempt is not successful the service may be terminated without further notice.  A fifty dollar ($50.00) charge will be assessed for a collection attempt required under this section.

If the service has been discontinued because of non-payment of a bill, or for a violation of the rules of the Cooperative, the member must pay, or make suitable arrangements to pay, all delinquent bills and make a payment to cover the cost for reconnection before the service will be connected again.  There will be a charge, not to exceed fifty dollars ($50.00), for each attempt to collect, disconnect, or reconnect the service.  The Cooperative will restore service during normal working hours.  If the member demands or requires reconnection after normal working hours, a charge not to exceed one hundred dollars ($100.00) will be made.

Delinquently disconnected accounts will be reconnected the same day if payment is received by 8:00 p.m. the day of the disconnect.  Payments received after 8:00 p.m. will be reconnected the next business day.  There will be no weekend or holiday delinquent reconnects.  When an account has been delinquently disconnected for a return check, a check will not be accepted as payment for reconnection.  All delinquently disconnected accounts must pay the past due bill plus all collection fees before a reconnect of the service is performed. We will not make an attempt to collect payment in the field after the service has been disconnected.

The deposit shall not be considered as an advance payment of bills for service rendered and may be applied in payment of such bills only in the event service is disconnected.

The Cooperative will not discontinue service for non-payment for bills between the hours of 3:00 p.m. and 8:00 a.m., or after noon (12:00 p.m.) Fridays, or on Saturdays, or Sundays, or on any day preceding a legal holiday recognized by the State of Oklahoma.

The Cooperative may refuse to accept a check for any payment due the Cooperative if the member’s bank informs the Cooperative there is not sufficient funds to cover the amount of the check.

The Cooperative reserves the right to refuse to furnish service to a member at a new location so long as delinquent bills for like service anywhere in the Cooperative’s service area are outstanding.

A twenty-five dollar ($25.00) service charge will be made against the member’s account for each insufficient fund item returned unpaid to the Cooperative.

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Temporary Disconnects | Page 10 of 23 | Fraudulent Use of Electricity

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