Terms and Conditions
Table of Contents
Purpose of Terms and Conditions of Service
Applications
Deposit forBills
Service Standard
Meter Reading
Billing
Average Monthly Billing
Pre-Paid Service Plan
Temporary Disconnects
Delinquent Bills
Fraudulent Use of Electricity
Testing Meters
Adjustment of Bills
Schedule of Testing for Watt-Hour Meters
Access to Member's Premises
Member's Responsibility for Cooperative Property
Providing Clearance for House and Equipment Moving
Notification of Increased Load
Continuity of Service
Modification of Terms and Conditions of Service
Electric Service Regulations
Quality of Service
Standard Extension Policy

QUALITY OF ELECTRIC SERVICE

301       SERVICE DESIGN

            The Cooperative will design its service facilities to meet the requirements of the member in accordance with accepted RUS and industry design practices, applicable codes and standards, and the Cooperative’s Terms and Conditions of Service.

302       POWER QUALITY

In the event that any member operates or connects any electrical device to his/her electric system which causes an interference, noise, distortions of the 60 Hz sine wave, or other disturbance on the system of the Cooperative which results in a disruption, disturbance, or interference to the Cooperative, its members, or a communication company or its consumers, the Cooperative may:

a.     Require the member causing the problem to take corrective measures by installing suitable or special equipment necessary to eliminate or reasonably limit such adverse effect.

b.    Install, at the member’s expense, equipment specifically designed to reasonably limit such adverse effect.

The member causing the problem shall bear all expenses necessary to eliminate the adverse conditions or be subject to a discontinuance of service after written notice so that other members are not deprived of the quality of service provided prior to the existence of the problem.  Where the Cooperative believes the condition creates a hazard to the public, the Cooperative, or the member’s property, the disconnection may be made without prior notice.

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Electric Service Regulations | Page 22 of 23 | Standard Extension Policy

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